terms & conditions
Welcome to Joy Farms! Before engaging with our website and/or purchasing our raw dairy products, please carefully read the following terms and conditions. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Product Information: a. Our raw dairy products are produced and sourced directly from our farmstead, ensuring freshness and quality. b. While we strive to provide accurate descriptions and images of our products, please note that variations may occur due to the natural nature of our offerings.
Health and Safety: a. Consuming raw foods, including raw dairy products, may increase your risk of foodborne illness. Persons at higher risk for foodborne illness include pregnant and nursing women, children, the elderly, and people with weakened immune systems.but not limited to foodborne illnesses. By purchasing our raw dairy products, you acknowledge and accept these risks. b. It is the responsibility of the customer to properly handle and store raw dairy products according to recommended guidelines to minimize health risks.
Legal Compliance: a. By purchasing our raw dairy products, you certify that you are of legal age to purchase and consume such products in your jurisdiction. b. It is the responsibility of the customer to comply with all applicable laws and regulations regarding the purchase, possession, and consumption of raw dairy products in their location.
Ordering and Payment: a. Orders placed through our website are subject to availability and acceptance by Joy Farms, LLC (dba Joy Farms). b. Payment for orders must be made in full at the time of purchase. We accept major credit cards and other payment methods as indicated on our website.
Shipping and Delivery: a. We do not offer shipping of raw dairy products. For all non dairy products; shipping fees and delivery times may vary depending on your location. b. Customers are responsible for providing accurate shipping information. Joy Farms, LLC (dba Joy Farms) is not liable for delays or issues arising from incorrect shipping information provided by the customer.
Returns and Refunds: a. Due to the perishable nature of our raw dairy products, we are unable to accept returns or offer refunds, except in cases of product defects or errors on our part. b. Customers must contact us within 24 hours of receiving their order to report any issues with their raw dairy products. We may require photographic evidence or other documentation to process a refund or replacement.
Limitation of Liability: a. In no event shall Joy Farms, LLC (dba Joy Farms) be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our raw dairy products. b. Our total liability to you for any damages, losses, or claims arising from your use of our website or the purchase of our raw dairy products shall not exceed the total amount paid by you for the products in question.
Modification of Terms: a. Joy Farms, LLC (dba Joy Farms) reserves the right to update or modify these terms and conditions at any time without prior notice. b. By continuing to use our website or purchase our raw dairy products after any modifications to these terms and conditions, you agree to be bound by the revised terms.
If you have any questions or concerns about these terms and conditions, please contact us before proceeding with your purchase. Thank you for choosing Joy Farms!
